Customer story · Water & Wastewater
VA SYD
Better control of maintenance with Idus
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Fast image-based navigation
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Easy fault reporting with images
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Order and structure across a large number of assets
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Greater usability with user groups
A water and wastewater association serving several municipalities
VA SYD is a joint municipal association made up of several municipalities in southern Skåne, supplying 475,000 residents with drinking water and taking care of their wastewater.
– We are 340 employees supplying 475,000 residents with water. We have 17 wastewater treatment plants, 5 water treatment plants, two drinking water facilities, 7 water towers, 37 pressure booster stations and 244 pumping stations. So there is quite a lot to keep track of, says the maintenance department at VA SYD.
Fault reports, documentation and preventive maintenance plans
– We use the Idus maintenance system for preventive and corrective maintenance, but also as a source of information, since it gives us a complete overview of our assets. Its greatest strengths are planning preventive maintenance, creating work orders and closing out jobs.
– We have scaled the system down to keep it easy to use, and with mandatory fields the forms are simple to fill in. We also use Active Directory sign-in, so you are logged in quickly and smoothly.

Idus brings order and structure
– On the critical pumps we schedule work on a calendar basis, and there we can also generate work orders based on operating hours through Idus Valuereader. You could say Idus is there to create order and structure: who does what, and when. It’s that simple.
– We have around 100 users across wastewater and drinking water, everyone from operations technicians to site managers.
“It wouldn’t have worked without Idus. We would have been drowning in sticky notes.”
Maintenance department, VA SYD
– There is so much to distribute among the staff that it’s impossible to keep it all in your head.
Image navigation makes the system easy to use
– We work a lot with image navigation in Idus, so assets are easy to find. Image navigation is also an excellent tool for visualizing and linking the SCADA system to the maintenance system.
– We have structured our assets by function. A valve including its actuator is one function, an agitator is the whole agitator, and a pump is the pump. That gives a much clearer overview. It has to be user-friendly, so we click down to the function, not to individual components.
– We have also added our vehicles as clickable objects where we can report faults. Trailers, trucks, lifting equipment, gates, locks and alarms are all in the maintenance system too.
– We’ve stripped out a lot, so the maintenance technicians only see what they need to see. Operators have a different view, since they don’t need to see the same things, and as the administrator I see everything.
The stores module is the next step
– We want to roll out the stores module across the entire organization, to get rid of hidden stockpiles and tied-up capital, and to manage spare parts more cost-effectively.
– We also want to increase engagement and accessibility, and that’s where the Idus apps are a very exciting tool.
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