Services

Through clear objectives, project management and the right training we lead and guide you in your continuous improvement so that your maintenance journey will reach its goals. 

With over 25 years in the industry, we definitely have the skills it takes to create well-functioning organizations with a perfect balance between reliability and resources. Everything for the highest possible reliability and lowest possible waste. 

In order to get a fast start and to work practically in the system we recommend carrying out a project with us. The implementation can take everything from 2 days of super user-training to 2 weeks combined with large amounts of data import. By experience 5 days is enough to create a foundation for your reliability journey. 

User training

Engaged users are important to receive good and actionable data. We can carry out user training at your site or by remote meetings. The training can be focused on work order-management or on specific areas such as spare parts or purchasing. 

Consultation

There are a lot of questions about maintenance processes and workflows. After 25 years we have gained a lot of experience and we know proven techniques. We know what works and can find a good middle way for your maintenance philosophy and practical work processes. 

Talk to and get help from real people. All customers with a subscription plan will receive free technical support by phone or email. The support team is available Monday to Friday 09:00 – 16:00 CET and closed for lunch between 12:00-13:00 CET. Questions about usage are handled by your application consultant. 

Have you ever thought about how convenient it would be if the ERP would be automatically updated or if an alarm in the SCADA system would trigger a fault report in your maintenance software? We have integrated with most industrial systems and we can help you from a draft to a live integration. Read more about integrations.   

Documentation

Sometimes there is just not time to do everything yourself. We can help you with tasks like organizing your store, importing spare parts and supplier data or importing new production lines or facilities. If you have the documentation, we can do it very fast. Contact us and tell us what you want to accomplish.   

Go live

Personal resource

During the implementation you will have a personal resource that will conduct project management and inspiration. The personal resource will then be your application consultant and will then have the responsibility to make sure that you get the most out of your system. 

Project Management

With a focus on your goals and specific requirements we will define the project. The project scope can vary from 1-2 days to 2-3 weeks in more rare cases. Things that are dealt with is the plant register, spare parts, planned maintenance and training of super users. 

Basic training

The training of super users will ensure that you have all the tools necessary to start carrying out work in the system and in the meantime reaching your objectives after the starting week. 

Data input

When implementing a lot of focus is put on templates. The starting week will cast a foundation, then you can lay brick by brick until finished. 

We can convert your old system so that you will get your old tree structure, closed work orders and spare parts into Idus. YOu can choose yourselves what you wish to have and we will take care of the rest. 

We would like to show how we can help!

Let us show you how you can use Idus to carry out maintenance at the right time and to drive improvements for the entire maintenance organization.

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